Customer support

At CKYC, we always have your success foremost in our minds.  The quickest and easiest way to get help is to contact us via email at (replace AT with @).  We can also be contacted through our main website form or via our Facebook page.

A yarn-savvy employee will always be at the store on THURSDAY from 10-7:30 and FRIDAY from 10-6, as well as FIRST and THIRD Saturdays from 10-5.  Please call area code five-zero-five 662-1416 to confirm.

1 Gift certificates
1.1 Do you have products not listed on the website?

Unfortunately, yes.  Certain items are just too difficult to photograph and list individually--buttons are the biggest offender.  If you contact us, however, we can text or email pictures and arrange for custom listings.  We're happy to work with you in whichever way we can.

1.2 Can I buy a gift certificate online?

Absolutely.  Our software doesn't like variable pricing, so the default listing is for a $50.00 gift certificate, but we offer them in any amount.  Contact us and we'll happily set up a custom listing.